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Information for business customers

Incorporate the exceptional trip on the Glacier Express through the Swiss Alps in your travel packages and find out more about the conditions for groups of 10 and more or individual travelers here.
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Reservations for groups

Early booking
Reservations for groups of 10 and more people must be made through our Railservice. An early reservation enquiry is strongly recommended.
Special group fares
Use the special group fares with a reduction of 30% on the regular ticket price to make your customers an attractive offer.
Seat allocation
Where possible, seats for groups are reserved in the same carriage. A definitive allocation of the train, carriage and seat numbers takes place at the latest 27 days before the date of travel.
On-board gastronomy
If you would like to include a meal in your offer, there are various packages available for groups. Any pre-orders must be made at the latest 10 days before the date of travel.

Submission of reservation

Group reservations are only accepted in writing by e-mail. It is advisable to book early. We would be happy to give you advice on possible discounts or answer any other questions by phone.
Please note: The dates and periods of time specified are recommendations. Later enquiries will be taken into consideration depending on availability.
For Winter 2025/26:
  • We look forward to receiving your booking enquiry by e-mail by 03.08.2025.
  • Confirmations of reservation will be sent out from 27.08.2025.
For Summer 2026:
  • We look forward to receiving your booking enquiry by e-mail by 14.09.2025.
  • Confirmations of reservation will be sent out from 15.10.2025.

Contact for group reservation enquiries

Information on luggage transport

For groups of 10 people or more, we recommend the SBB Transport Service. Luggage check-in is generally possible until 9 am and delivery from 6 pm onwards.Please note: Exceptions: Zermatt–St. Moritz or St. Moritz–Zermatt: collection takes place at 7 am so that the luggage arrives at its destination on time.

Cancellation costs for groups*

If ordered services are not cancelled or partly cancelled in good time, the following cancellation fees will apply. Decisive in determining the date of cancellation or amendment is the date upon which your written notification is received at info@glacierexpress.ch. The next working day applies in the case of weekends (Saturday/Sunday) or public holidays.

Up to 30 days before the date of travel

29 to 14 days before the date of travel

13 days before the date of travel or no show of the group

Cancellation of a group in 1st and 2nd class
Free of charge
CHF 1000 per group
100% of the ticket price and the costs of the seat reservation
Reduction in the number of passengers
Free of charge
Effective ticket price and costs of the seat reservation or max. CHF 100 per person
100% of the ticket price and the costs of the seat reservation
*After you have submitted your enquiry, we will inform you of any changes in the confirmation of reservation.
General Terms and Conditions
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Services included

Passengers in 1st and 2nd class all receive free headphones to listen to the announcements of the highlights as well as two music channels.

All passengers can access the digital infotainment system using their smartphone or tablet. In addition, free Wi-Fi and power outlets are available at every seat.

There is also an information brochure at every seat containing thrilling facts about the Glacier Express. In addition, all passengers will find the exclusive on-board magazine at their seats, full of interesting articles.

You will find all the necessary information here

Sales_Manual
Sales Manual
Glacier Express 2025

PDF3,2Mb
Sales Manual
Sales Manual
On-board gastronomy 2025 Individual travelers
PDF 1Mb
Sales Manual
Sales Manual
On-board gastronomy 2025 Groups
PDF957Kb
Image brochure
European languages
PDF1,4Mb
Image brochure
Asian languages
PDF 5Mb

Frequently asked questions

All FAQ

I already have a valid travel card or a discount card. How can I make a seat reservation without having to pay for a ticket or having to pay the full fare?

You can make your seat reservation directly in the online shop. First of all, you will see the total cost of the ticket and seat reservation. In the next step, you can enter your travel card below the details on the traveler under “Discount” and the price will be adjusted accordingly. If you already have a ticket for the route, just select the option “Reservation only” to ensure you are not charged for the ticket again.

Which travel cards are valid on the Glacier Express?

The following travel cards are accepted for a trip on the Glacier Express: Swiss Travel Pass, Eurail Pass, Interrail Pass, Half Fare Travelcard, Half Fare Travelcard for Youth, GA travel card, day pass for the Half Fare Travelcard, Municipal Saver Day Pass, Day Pass Children, Junior Travelcard, Children’s Co-Travelcard, Swiss Family Card, Swiss Transfer Ticket, Swiss Half Fare Card Swiss Travel Pass Flex Combi, Swiss Travel Pass Youth and Youth Flex.

Children under the age of 6 travel free of charge. Children between the ages of 6 and 16 years of age are entitled to a discount of 50%. With a Junior Travelcard, children under the age of 16 travel free of charge when accompanied by a parent. Important: a seat reservation is obligatory for all passengers and costs an additional charge that is not covered by the travel cards.


Can I use a Saver Day Pass on the Glacier Express?

A Saver Day Pass gives you unlimited travel for a whole day throughout Switzerland, and that includes the Glacier Express. However, a separate seat reservation is necessary for the Glacier Express.

The prices for the Saver Day Pass depend on advance sales and demand so it is advisable to buy early. Please note that the Saver Day Pass is non-refundable and non-exchangeable.

You can buy a Saver Day Pass at www.sbb.ch .


How can I buy tickets for the Glacier Express?

The tickets as well as the seat reservations can be purchased on the official Glacier Express website. Due to the high demand, it is advisable to book in advance. Tickets are available up to 6 months before the date of travel. Seat reservations for 1st and 2nd class can be made up to 93 days before the date of travel. In contrast, bookings for Excellence Class can be made for the entire timetable period. Please ensure that you have a valid ticket and seat reservation at the time of traveling.

Follow these steps on the official Glacier Express website to buy tickets and reserve a seat:

First enter your point of departure and destination, the date of travel and whether you want to travel 1st or 2nd class in the toolbar (on the Glacier Express website) and click on “Next”.

You are then shown a calendar displaying the number of available seats on the day you have selected as well as for three days either side of that date.

As soon as you have selected a date and departure time, you are shown a plan of the train and the available seats. This is where you can choose the seat you prefer.

The total price of the ticket and seat reservation is then displayed. If you have a special travel card or a discount card (e.g. Eurail / Interrail Pass, Swiss Travel Pass or Half Fare Travelcard), you can apply it in the next step to get a reduction on the ticket price.

Enter the details on the person traveling and select the relevant travel card from the “Reduction” dropdown menu. The price is adjusted accordingly. If you do not have a special travel card, select "No discount". If you have already purchased a ticket for the route chosen or are intending to do so at a later date, select “Reservation only”.

In the next step, you will be asked whether you want to add a meal to your booking as an additional service. The menu is available on the website under Gastronomy. For capacity reasons, it is advisable to pre-order your meal. However, you can also do this at a later date. Pre-orders can be made up to 48 hours before departure by phone on +41 (0)81 300 15 15 or by sending an e-mail to info@panoramic-gourmet.ch. Alternatively, you can also order a meal during the journey, but there may only be a limited offer depending on capacity utilisation and availability.

In the next step you can see your Shopping Cart and can now conclude the booking by proceeding to the checkout. You will receive your ticket by e-mail and can print it out at home or take it with you as a digital ticket.