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Information for business customers

Incorporate the exceptional trip on the Glacier Express through the Swiss Alps in your travel packages and find out more about the conditions for groups of 10 and more or individual travelers here.
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Reservations for groups

Early booking
Reservations for groups of 10 and more people must be made through our Railservice. An early reservation enquiry is strongly recommended.
Special group fares
Use the special group fares with a reduction of 30% on the regular ticket price to make your customers an attractive offer.
Seat allocation
Where possible, seats for groups are reserved in the same carriage. A definitive allocation of the train, carriage and seat numbers takes place at the latest 27 days before the date of travel.
On-board gastronomy
If you would like to include a meal in your offer, there are various packages available for groups. Any pre-orders must be made at the latest 10 days before the date of travel.

Submission of reservation

Group reservations are only accepted in writing by e-mail. It is advisable to book early. We would be happy to give you advice on possible discounts or answer any other questions by phone.
Please note: The dates and periods of time specified are recommendations. Later enquiries will be taken into consideration depending on availability.
For Winter 2025/26:
  • We look forward to receiving your booking enquiry by e-mail by 03.08.2025.
  • Confirmations of reservation will be sent out from 27.08.2025.
For Summer 2026:
  • We look forward to receiving your booking enquiry by e-mail by 14.09.2025.
  • Confirmations of reservation will be sent out from 15.10.2025.

Contact for group reservation enquiries

Information on luggage transport

For groups of 10 people or more, we recommend the SBB Transport Service. Luggage check-in is generally possible until 9 am and delivery from 6 pm onwards.Please note: Exceptions: Zermatt–St. Moritz or St. Moritz–Zermatt: collection takes place at 7 am so that the luggage arrives at its destination on time.

Cancellation costs for groups*

If ordered services are not cancelled or partly cancelled in good time, the following cancellation fees will apply. Decisive in determining the date of cancellation or amendment is the date upon which your written notification is received at info@glacierexpress.ch. The next working day applies in the case of weekends (Saturday/Sunday) or public holidays.

Up to 30 days before the date of travel

29 to 14 days before the date of travel

13 days before the date of travel or no show of the group

Cancellation of a group in 1st and 2nd class
Free of charge
CHF 1000 per group
100% of the ticket price and the costs of the seat reservation
Reduction in the number of passengers
Free of charge
Effective ticket price and costs of the seat reservation or max. CHF 100 per person
100% of the ticket price and the costs of the seat reservation
*After you have submitted your enquiry, we will inform you of any changes in the confirmation of reservation.
General Terms and Conditions
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Services included

Passengers in 1st and 2nd class all receive free headphones to listen to the announcements of the highlights as well as two music channels.

All passengers can access the digital infotainment system using their smartphone or tablet. In addition, free Wi-Fi and power outlets are available at every seat.

There is also an information brochure at every seat containing thrilling facts about the Glacier Express. In addition, all passengers will find the exclusive on-board magazine at their seats, full of interesting articles.

You will find all the necessary information here

Sales_Manual
Sales Manual
Glacier Express 2025

PDF3,2Mb
Sales Manual
Sales Manual
On-board gastronomy 2025 Individual travelers
PDF 1Mb
Sales Manual
Sales Manual
On-board gastronomy 2025 Groups
PDF957Kb
Image brochure
European languages
PDF1,4Mb
Image brochure
Asian languages
PDF 5Mb

Frequently asked questions

All FAQ

Is it necessary to book the trip on the Glacier Express in advance?

Yes, you need a seat reservation on the Glacier Express. There are two steps to booking your trip on the Glacier Express: to guarantee you a seat on the train, you need a compulsory seat reservation and you also need a valid ticket for the selected route and travel class (1st or 2nd class).

Take a look at the overview of valid travel cards under Travel planning / prices to find out which travel cards entitle you to a discount on the ticket price. Due to high demand, we recommend you reserve your seats early. Bookings for 1st and 2nd class can be made up to 93 days before the date of travel; for Excellence Class for the entire timetable period.


I already have a valid travel card or a discount card. How can I make a seat reservation without having to pay for a ticket or having to pay the full fare?

You can make your seat reservation directly in the online shop. First of all, you will see the total cost of the ticket and seat reservation. In the next step, you can enter your travel card below the details on the traveler under “Discount” and the price will be adjusted accordingly. If you already have a ticket for the route, just select the option “Reservation only” to ensure you are not charged for the ticket again.

What does a trip on the Glacier Express cost?

The cost of traveling on the Glacier Express is made up of two separate components: the ticket for the selected route and the mandatory seat reservation. The total cost depends on the length of your journey and the travel class selected. Take a look at the price details here .

Which travel cards are valid on the Glacier Express?

The following travel cards are accepted for a trip on the Glacier Express: Swiss Travel Pass, Eurail Pass, Interrail Pass, Half Fare Travelcard, Half Fare Travelcard for Youth, GA travel card, day pass for the Half Fare Travelcard, Municipal Saver Day Pass, Day Pass Children, Junior Travelcard, Children’s Co-Travelcard, Swiss Family Card, Swiss Transfer Ticket, Swiss Half Fare Card Swiss Travel Pass Flex Combi, Swiss Travel Pass Youth and Youth Flex.

Children under the age of 6 travel free of charge. Children between the ages of 6 and 16 years of age are entitled to a discount of 50%. With a Junior Travelcard, children under the age of 16 travel free of charge when accompanied by a parent. Important: a seat reservation is obligatory for all passengers and costs an additional charge that is not covered by the travel cards.